Icone personnages  With you all the way


100% avec vous

Icone hotline  Free hotline


In order to answer your questions technically, a hotline is available free of charge. This hotline is provided by Prodatec on our premises.
This line is available to you as well as to your customers (no quotation or exchange of tariffs will be possible). It also provides after-sales service.

Hotline

Icone Mise en service  Commissioning on-site


Upon request, our technicians can come to you to provide on-site support and training on product configurations. Our technicians will guide you when commissioning and configuring the different products. They can assist you as soon as the equipment is installed and connected to a power supply and to the alarm management system.
* Our technicians will not install or connect your equipment on-site.

Mise en service sur site

Icone Garantie  Manufacturer's warranty


All of our products benefit from a 2-year manufacturer's warranty effective on the date at which the products left the factory. However, some products have extended warranty periods of up to 10 years (e.g. the sensor cable for detecting impacts on fencing). To obtain further extensions to product warranty, please contact our sales department: commercial@prodatec.fr )

Garantie constructeur

Icone formation  Training


To use our training courses is to offer you the guarantee of expert and personalized advice. They will bring you mastery of our products.
Our training programs can take place on our premises (in the Rhone region of France), allowing you to handle our products (200m² outdoor showroom), or on your premises in France or abroad.

Formation

Icone showroom  Showroom


Created especially for you and your customers to allow you to test our products in life size. It is also designed to train you in the installation and use of our various ranges. All of our technologies and product ranges are installed over 200m² outdoor surface area (IR barrier, microwave barrier, fence-mounted sensor cable, wall impact sensor, etc.).

Showroom

Icone Newsletter  Newsletter


Stay connected with PRODATEC and receive our new features. To subscribe to the newsletter, please send an e-mail toprodatec@prodatec.fr

Newsletter

Icone certification  Certifications


Certification

CERTIFICATION ISO 9001
PRODATEC is committed to obtaining the ISO 9001 quality label.

CE CERTIFICATION
EC regulation No. 765/2008 of 9 July 2008

Zone artisanale "GUIMET"
Allée GUIMET - Bat BI
69250 Fleurieu sur Saône
Tél: +33 (0)4 78 91 62 04
prodatec@prodatec.fr
www.prodatec.fr
© Prodatec - 2016 Legal Disclaimer - CGV